Hello I need your help

I just watch your video and after paid for setip TV and it was pretty good till trail end.. I paid after trail date finish and its give error says " Network problem plasee try again later" and after i send mail to them and i get mail back reinstall your tv and it will be solve and i did but now my Mac adress change and it's say I must pay it again I can show all with photos please help me about it thank you.
 
I just watch your video and after paid for setip TV and it was pretty good till trail end.. I paid after trail date finish and its give error says " Network problem plasee try again later" and after i send mail to them and i get mail back reinstall your tv and it will be solve and i did but now my Mac adress change and it's say I must pay it again I can show all with photos please help me about it thank you.
MAC address will change when using WIFI and then using Ethernet cable. If you changed your internet from WiFi to Ethernet..try changing it back.
 
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