Forgot password not sending option to my mail

[davinvinlal]

Hi, I deleted my data and cache in my TV box and lost my premium login. I tried login but I think I dont remember the password. I tried reset password and it says it will be sent to my mail. I tried many times by clicking forgot password but has not received any mails in my inbox or spam folders. My login email: [email protected]. Please help. Thank you

 

[Crystal]

Hi, I deleted my data and cache in my TV box and lost my premium login. I tried login but I think I dont remember the password. I tried reset password and it says it will be sent to my mail. I tried many times by clicking forgot password but has not received any mails in my inbox or spam folders. My login email: [email protected]. Please help. Thank you

I’ll DM you

 

[davinvinlal]

Hi, I received reset password in my mail and I had set new password. The problem is my premium subscription is missing. Its asking me to subscribe again. I am attaching the existing subscription screenshot from my playstore.

 

[Crystal]

Hi, I received reset password in my mail and I had set new password. The problem is my premium subscription is missing. Its asking me to subscribe again. I am attaching the existing subscription screenshot from my playstore.

I’ll DM you again

 

[bxkid718]

Hello, I’m trying to reset my password. I do get the forgot password email, however when I click the link inside the email it never loads up. I’ve been trying for hours. Can I get some help?

 

[Ecdolphins]

Hello, I’m trying to reset my password. I do get the forgot password email, however when I click the link inside the email it never loads up. I’ve been trying for hours. Can I get some help?

They have a problem. Their system has been down since early yesterday. The free portion works but you can not log in to premium functions or the companion app right now. I don't know when it will be fixed.

 

[Crystal]

Authenticate servers are still down. No ETA on when it will be fixed. Sorry