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It was a VPN issue. When I use a VPN server outside of my country catch up does not work but if I use a server in the country that I'm in catch up works. I'm using nordvpn and live in Canada. My IPTV provider is in the Ukraine.

Hello I'm having a similar issue I've tried versions 3.5 and 3.6 and catch up does not function I get an error code 401. I've downloaded the app 3.5 on my smartphone and catch up works just fine. I have tried both m3u and extreme codes and neither will work on my Sony Bravia smart TV.