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I tried both.

Didn't know about that one but no, it didn't work.

They choose to refund me. So, this time i just re-bought the app but using Tivimate Compagnon and it's working nicely... still...no EPG...

That's the first thing i did before coming here. The persone answering my emails do not seem to recognize the problem i'm facing because the answers were always short and non related to my problem. The last message i sent was a wrap-up of everything i did so far to make sure they understand. I...

I just tried and i entered my google play credentials but in order to acces my settings i have to buy the software again. The app do not see that i already bought it on my Nvidia Shield with the same account.

Non, you haven't read all my messages. My device could not be listed as one of my 5 devices since i NEVER created a tivimate companion account in the first place. I just used Google play store.

All this is still very unclear for me as well. But it seems that if you buy the app within the compagnon, you could install or re-install it the number of times you want and on the different devices you like. I wish i knew all this before paying with the google play store. But how could i...

I did. But, since i had to to reinstall the app, it no longer "see" my google play store account as valid. It asked for my Tivimate Compagnon credentials which of course i never had to registered since it worked right away from the play store.

It's gonna work just fine at first with the google play store BUT, if you have to re-install the app like many of us because of the missing EPG guide, it will asked for your Tivimate Companion account which is not the same as your google play store.

You see, that's EXACTLY why so many people have the same problem. How could we know in the first place that we were SUPPOSE to buy the app from Tivimate Companion instead of Google Play Store. Beside, on the Nvidia Shield, the very popular Android Box, Tivimate Companion do not even show up in...