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I've been down for 6 days and I've put in 5 tickets and no response at all. I'm paid up till February on 3 month deal. I hear everyone's frustration. It is frustrating as well. It's a great deal but when it works. Anyone know what's going on with PDS and is there an alternative. Thanks.

Thanks for the update. I've sent 3 emails in one ticket. It's obvious a billing issue changing over from Gamers to PDS Live and although I paid for 3 months the system still thinks it's month to month which it's never been. Crazy how something so minor can take this long to be remedied. Oh well.

I'm not a DM guy. No worries I'm sure more threads will come on if it's a large issue. And they'll get back to me eventually. Thanks for your help.

Thank you.

Yes they went back to 3 months and automatic payment. Account says paid up.

Thank you. I put in a ticket with PDS Live but nothing yet. Thank you.

I'm locked out to. Says account expired so I restarted connection. and now my username and password do not work. Did they do a reset of servers or something?

Thank you all!

I'm going through the same thing. Haven't heard back in a week. Just posted another ticket on SuperMegaVisions site. I'm active and both my players say I have the wrong login credentials. Guess I have to wait as well.

I've been down since the 10th as my payment with Debit card took till Tuesday to clear. Connection gone it it would say "expired" but with supermega it's stated I'm active. So now when I go in to log in it states I have wrong username and password. No assistance from Customer Service over a...