Search results

Mobile devices log in works with Internet app and Chrome app. Clear all cache for both.

Logging into BillingSystems is available, invoices are hit or miss for the payment.

Did a payment yesterday, went through. Other days no. It's hit or miss for now, checking through the day could help. Will be resolved sooner then later.

Possible way is to submit a general ticket about those channels buffering and request account reset. Account will stay the same, just a fresh reset. Cheers

Some channels are being released now lol channel checking lol

Ya, football is the biggest sports issues for live tv, overloaded for sure. Issue will be solved

Sometimes when major sports start of season, especially football, channels do buffer. Best bet is to watch through the sports team category

Right. Ticket response is also based on time frames/zone. Hopefully withing a day should be responded. Cheers

When submitting a ticket, need to be precise with the ticket category, for instance this ticket would be under billing. Different category is responded in different time. My thoughts. Cheers

That's good. Unfortunately the ticket response will be a bit delayed, numerous tickets to reply to lol patients is the key!

Paid for my subscription. When paying with billing portal, we going to do payment, it'll say please wait, click that then it will proceed to payment accepted

The service panels are up and running, tickets are accepted and replied to. Also billing portal is up and running.

Is this through billing portal? The portal is active and taking payments.

Just paid. After entering new info for payment, just hit were it says please wait, then payment will be submitted.

Thx for all the info and support you provide!!! 😎👌

It's frustrating yes. Payment situation is down right now and our account is a hold. Our service will not be terminated, will say expired/banned, it's just automatic for when invoice aren't paid. May take some time, was told could create a new account with PDSLIVE and could be transferred back...

Yes, payment issues right now are under maintenance, unfortunately on the expiration dates service will be on hold and unable to log in for the payment, will have to be patient until the issue is solved. There will be a post and or a ticket response to and what to look forward to. In the future...

Unacceptable? Everything in these services need to be acceptable and no one needs to be disrespectful to one another. If doing so, good luck!

Losing the extra connections is related to the expiration date issue, better off paying quarterly or half for a longer expiration date then paying monthly. With doing that, the extra connections will not be reset. Coin payments are going to be needed in the future to help all issues, maintenance...

Address is the same, submit a ticket for a reset to your account.