Spot on, and honestly, thank you for pointing this out! A lot of people who are new to IPTV don't realize that the whole beauty of TiviMate is that it acts strictly as a neutral media player. A provider demanding your actual player account details or trying to 'link' things on their end makes...
If you want a nice interface that supports movies, series, and full catch-up/timeshifting on Windows, stay away from old-school DVB players. Check out Kodi (with the IPTV Simple Client add-on configured for catch-up) or MyIpTV Player from the Microsoft Store. They support the timeline scrolling...
This is exactly why automated billing systems need better fail-safes. Triggering overdue notices just because an internal server dropped is terrible user logic.
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