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This is what it took me to as first payment option. What for this and don't get fooled. Im not saying they are trying to rip people off, . I've been a customer for close to a decade, but I don't like this.

When I logged in and paid last Saturday. I saw the new cc message. First things I noticed was the link from the email reminder did not take you directly to your invoice as before. The second thing is that it trys to push you to "add funds" to your account. They want you to bulk pay and carry a...

Your best bet is to log in on off hours. If you get up early for work, log in then. A pee at 2am, log in then...or Alternatively google Hiddenserv and make a new account there. This is the same service with same service url. The price is the same (except if you are grandfathered at $5) and no...

An option would be to make a new account with HiddenServ. Same service, different billing portal...with a website that works!

Have you tried with a VPN? It is possible your ISP is blocking known urls.

Yes I got the same email. I would do nothing until your next bill. I think it's information about this shit show new payment system. As long as you payment went through and you got your confirmation email, you should be good.

I had a nightmare of a time as well. The site is so slow, it takes like 4 minutes for every separate page to load. Anyway don't fall for that "add funds" BS. It's seems they would like you to add bulk funds up to $300 (but there is a disclaimer that there are no refunds). You can still pay for...

I can honestly say that receiving an invoice notification by email has always been spotty for me. I definitely do not get one more that I ever have gotten one, but the invoice notification within the website has always been accurate.

Have you tried with a VPN? Some ISP's block the url.

Saved passwords/biometrics do not seem to work with the website ( the page refreshes back to a blank login). If you manually input your credentials, your login should be successful.

Both TV and the billing portal are working for me. The only thing I will note is that saved passwords/biometrics, never seem to work when logging in to portal, I always seem to have to manually type in my credentials for it to work.

I don't disagree. This issue is not just a few days old. The site was very slow last month when I paid. I also have freinds that have been trying to subscribe for the last 2 weeks and can't get through. It only really noticed by the bulk of people now because most users invoices are due between...

I have 3 accounts. My original acct from way back somehow Autopays. The other 2 do not. It is most likely this is the case for you as well. You likely manually pay early and never realized.

I got through this morning and managed to pay 3 accounts. Site was very slow and it was off hours (03:50 to 04:15, -06:00 CST)

Requesting payment link as well, thanks!

You likely need to change the service url that you are using. Follow the thread under this one “Service Down again”, for helpful information.

So I just tested again in Canada with VPN turned off and service is now working again without VPN.

So last night Tivimate in the bedroom on a Firecube was working with VPN, but I recently noticed that it stopped working even with vpn on, yet my living room Shield is working fine. So I got to thinking what’s going on here. I have been with this service since Players Klub and there have been...

I have Nord on basic servers set to fastest server (Chicago in my case). I’m watching without issue. I just tested it again with VPN disconnected and all I get is black screen with spinning circle. VPN enabled and all is working. (On both an Nvidia Shield and FIRECUBE, Tivimate and Sparkle)

Nord