Recent content by Tbroke

I found the answer thanks to @rsantac142 . It worked for me turning off my WIFI. Here is his suggestion. Try on a different browser with vpn, or try with cellphone data not wi-fi!. Or summit help ticket ,probably you have to summit 2 or more ticket till you get an answer probably they're still...

@rsantac142 I already tried using a different browser with no luck. I took your suggestion of turning off my WIFI and BOOM!!! That did the trick and I was able to pay. Thank you so much! Sometimes its the simple things that are overlooked. Thanks again!!

I received my invoice on August 8th. I couldn't pay due to website being down. Website is now up and showing my invoice but it won't allow me to pay. When I click the green "Pay" button the page won't load. My service expires on the 15th. I tried to open a ticket but after i completed the form...

I received my invoice on August 8th. I couldn't pay due to website being down. Website is now up and showing my invoice but it won't allow me to pay. When I click the green "Pay" button the page won't load. My service expires on the 15th. I tried to open a ticket but after i completed the form...

I checked again and the password reset was in my junk folder. I'm in now. Thank you so much.

I have tried my existing password with no luck.

My channels are hit or miss. My bill is due on the 14th of February. I never received a statement this month..I tried going to the portal to pay and the name has changed. It doesn't recognize my email and I've been with them 5 years. I can't contact customer support without logging in.

Service is back and running. I opened a ticket as soon as I posted yesterday. They got me up and running quick!

My service is still down. I've entered my proper credentials, service is paid up through February 14th. My brother in law lives 5 miles away and his service never went down. I'll try contacting and hopefully they can do a reset on my account.

Down in Chattanooga, TN. All I get is the log in screen and a message that login credentials are incorrect

They responded quickly with an auto response with the URL. They must have reset my service because it is working again!

Mine is down as well. I put a ticket in. I uninstalled on 4 devices and reinstalled and still not working. I think the people that currently have service working were probably connected at the time the issue started and they weren't affected. Just a hunch

My existing URL works for TiviMate, however, the tv guide disappears every few days. Purple TV will not load anymore. I get a JSON null message. Edit to add: Please send me this weeks URL if you have it Another edit to add my service is now working perfect. I decided to go back to XCIPTV app...

Mine isn't working. I'm stuck at the live tv updating screen. I've deleted every app that has gamers on it and reinstalled. I'm getting nothing but a loop. When I tried reinstalling on TiviMate I keep getting an error. I've been with them almost 4 years since the Players Klub days. I paid my...

I figured out the problem My cube was logged into a different address than the other devices. Gamers gives you 2 addresses. 1 is no longer working. The working link to enter is Http://46.28.67.248:80 This corrected everything