Tickets Unanswered

[tdjp]

A friend of mine has had tickets unanswered now for six days. I have one unanswered after three days.

Any ideas?

 

[husham]

I will send you A DM

 

[James_Huxley]

My mother in law is trying to pay her bill and is driving me insane can someone provide some information of what is going on or if I should find her a new service.

 

[husham]

Normally you send a support ticket and they reply

 

[kerdy]

I have been waiting for several weeks with no response which is unusual. I figured they were gone!

 

[pdiddy25]

Can anyone help as I have tried to make a payment several times and it comes up with a error asking if you are the owner please make payment via another portal

 

[hazellg]

My service is down and sent a tocket showing I have paid till February 2026. No reply

 

[M_adamsnet]

My service is also down. I paid for 3 months and have had access only 1 week of that. Now I can’t login. What is going on?

 

[MikeVanWa]

My service is also down. I paid for 3 months and have had access only 1 week of that. Now I can’t login. What is going on?

What portal address have you used ? Where did you pay ? - I'm wondering with some of these issues I'm seeing here if people have bought/paid through a third party, or a site that's not actually "Gamers".