I was also using my backup services as I learner awhile ago always have options. I like the service, the only drawback to me is no local channels. My other ones have them.Yep. Same here. They're back. I briefly lost service right after the portal was restored, (I was on the backup for 2 weeks with no issue), but i was 2 weeks late so I understood (and assumed) that I needed to go to the portal and pay which i did. The only down side to this was the lack of communication on their part to their subscribers but I kinda understand that their primary focus was to keep the backup service running while they squared away the portal conversion (and what ever else they needed to do). The forum is great and keeps us all informed so maybe they were banking on that. Regardless, everything is good to go. Just follow the link that's in one of these threads that's in this topic, make your payment, and you should be good to go. I like the Sap and they did right by me.