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Sapphire Secure Website Down

mustard said:
My service finally died last night. It's been overdue for a week or so. Payment portal appears to have the credit card option available but I'm waiting to see if the crypto payment gets sorted.
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The $10 a month crypto miner fees will kill you. I now use a throwaway gift card. Not my preferred method, but the miner fees are out of control and you pay just as much for the fees as you do the service
 
MattyScaffa said:
The $10 a month crypto miner fees will kill you. I now use a throwaway gift card. Not my preferred method, but the miner fees are out of control and you pay just as much for the fees as you do the service
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They accept Litecoin and Bitcoin Cash. Just sent Bitcoin Cash with a $0.01 transaction fee.
 
freedom35 said:
I was wondering the same big deal your out $10
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Some are dumber than others and buy a year's worth when everyone who knows better tells them NEVER do that!

This is the nature of the beast, It should be expected that you will have to switch services and deal with interruptions.
To complain about it is like complaining about your Drug Dealer not being at the park to sell you drugs while he is being put into the police car!

There are companies (mostly resellers) that do far worse such as take payment then never give service.
Those are the ones we should let everyone know about and complain about.
 
Looks like payment portal is up. I’m scared to pay because I do not know if it is legit or not. My service is down right now and I’m wondering if the portal has been hacked. Anyone else pay their bill and service start working?
 
This morning I just received an email bavk from them after submitting a question to them. Seems like they are setting up a new service. Comments?
 
Ron said:
This morning I just received an email bavk from them after submitting a question to them. Seems like they are setting up a new service. Comments?
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I will comment on my own.....just logged into the new billing site they sent me, using my original UN-PW paid the unpaid invoice and service works.
 
Ron said:
I will comment on my own.....just logged into the new billing site they sent me, using my original UN-PW paid the unpaid invoice and service works.
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Yep. Same here. They're back. I briefly lost service right after the portal was restored, (I was on the backup for 2 weeks with no issue), but i was 2 weeks late so I understood (and assumed) that I needed to go to the portal and pay which i did. The only down side to this was the lack of communication on their part to their subscribers but I kinda understand that their primary focus was to keep the backup service running while they squared away the portal conversion (and what ever else they needed to do). The forum is great and keeps us all informed so maybe they were banking on that. Regardless, everything is good to go. Just follow the link that's in one of these threads that's in this topic, make your payment, and you should be good to go. I like the Sap and they did right by me.
 
I was
MattyScaffa said:
Yep. Same here. They're back. I briefly lost service right after the portal was restored, (I was on the backup for 2 weeks with no issue), but i was 2 weeks late so I understood (and assumed) that I needed to go to the portal and pay which i did. The only down side to this was the lack of communication on their part to their subscribers but I kinda understand that their primary focus was to keep the backup service running while they squared away the portal conversion (and what ever else they needed to do). The forum is great and keeps us all informed so maybe they were banking on that. Regardless, everything is good to go. Just follow the link that's in one of these threads that's in this topic, make your payment, and you should be good to go. I like the Sap and they did right by me.
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I was also using my backup services as I learner awhile ago always have options. I like the service, the only drawback to me is no local channels. My other ones have them.
 
Invoice received and paid. Also, I'm glad to see that the portal doesn't show as "insecure" now! (I got a warning notice the last couple of times I pulled it up.)
 
Anyone know if it's back
 
Guys if you get a new links to sapphire
Sens it directly to me please. I don't want to share things publicly
 
Ron said:
I just logged on to the website that I normally do and also watched the service.
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If it's ok. Send me DM of the website. I rather not share it publicly for site security
 
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