There's alot of Ott players out there were did you get it you might not be using ours go to apkpure.com and get the one that says username and password and go to my site and I will give you one free month subscription to prove you wrong thanks also Matty send me your email address so I know it youI couldnt even get mine to work with a 1 day free trial. I downloaded the Platinum OTT app and had the same exact problem as TiviMate. In fact, it was worse. At least with Tivimate the playlist loaded. Not so with OTT. All i ever saw was the circle of death. I tried two seperate FireTV 4k sticks which stream Amazon 4k Prime Video's flawlessly.