EPG wont load

[Razor]

I cannot get any information on my program guide. I have tried clearing date and restore, also clear EPG and update no luck ….any suggestions

 

[MikePDX]

You didn't indicate if this was a new service, or if your EPG has previously always been working well.
There are times when service providers have a problem and the EPG can go down for an indeterminate period of time.
Are you using a paid version of the official app? > : https://www.mediafire.com/file/qxdmwkw1jnqcp3s/tivimate-4610.apk/file
Have you tried a different app to see if the EPK is working? Have you contacted your service provider to see if there is a temporary problem with the EPG?

 

[Razor]

Yes the EPG was working fine and my friend has the exact same service and it works

 

[Razor]

I have tried both Tivimate and Telezio and the playlist loads but EPG won’t work at all

 

[Crystal]

I have tried both Tivimate and Telezio and the playlist loads but EPG won’t work at all

I have EPG. I’ll DM you the url I am using.