Account on aurora

Petty

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I am trying to log into Aurora. Not recognizing my info. I am still able to access my account via the old portal. Should I just stay on the old portal? A little confused. TIA
 
I am trying to log into Aurora. Not recognizing my info. I am still able to access my account via the old portal. Should I just stay on the old portal? A little confused. TIA
Are you able to open a ticket? If so..I would explain your issue. They may be able to issue you a temporary password to get into the new one.
 
Thanks I'll try.
I was able to open a ticket. I received a standard reply saying support can no longer access account info it gave me my ID and pw along with the url info. Didn’t answer the question. I guess I will see if I get an email with an invoice in March.
 
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