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I don't think they were scamming, just Google them.

TopDog was trash imo, these folks are different for sure.

I prefer honesty over a bunch of lies, deceit, and bullshit. And if honesty is "fuck you, figure it out on your own"...I'm good with that.

Made an effort? I guess that's one way to put it when they tell you to contact them for refunds, but really have no intention of doing so, then hoping that thousands won't charge back because they provided the service out of the kindness of their hearts or no profit, which is so far from the...

Sapphire is just better at smoke and mirrors.

That contact link has done f**k all. It's just them trying to act like they are looking out for their customers. I happen to know 3 other people that have requested refunds and havent gotten theirs or a word back in any form a reply in days. Charge backs may be in order.

I'm glad some people have service. I give Sapphire a huge F right now. I have already moved on and will never use them again even if they do come back...they will survive without my money.

Anyone know how the affiliate program works?

My service with them is still down and yet to hear anything from them....time to ditch them for my backup which has been proven to be more reliable anyways. I'm sure Sapphire will do just fine without me as a customer if they are able to bounce back.

Hoping for busy, it's no time to sleep especially when you're supposed to be "working diligently around the clock" lol

I have contacted...hours ago and been left with no response. I'm sure they're busy, but that's what the backup is for. If I just had sapphire with no backup, who knows how long I'd be waiting

Time to make a switch unfortunately. Service down for me completely, so I'm going with my backup which has been solid, Altered Carbon.

If you have a sub, probably best to open a ticket

From what is offered on their site, looks like they do offer a 3 month plan

I've never had a TV remote that didn't adjust the TV volume.

It's $10 a month. They only offered trials for a limited time I believe

I think they offered them for a limited time

All that info is given when your is completed.

I was curious to know who has this service and what your experience is so far. From another thread here, I have this service, and I am really happy with my purchase. I have yet to try their customer support as I have no issues that need to be addressed by their team.

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