They finally fixed mine today. A week later but better than not at all. I'm good until mid December now. Just be patient and keep bumping your ticket with replies on a daily basis. Good luck
I paid in September for three months but my xtreme codes parameters show my expiry date as 10/09/2023 when it should be 12/03/2023. I sent a ticket to billingsystems on the 8th to get it changed but no response. Needless to say, my playlist shows expired when I access it. Does anyone know who...
So I'm up and running using the same url (with the : port number). Issue was that paying the invoice didn't update my expiry date. I submitted a ticket, got the bot response and replied *bump*. It's one guy troubleshooting for three platforms and he's dancing as fast as he can, so be patient...
Well, I got on to PDS okay but my service is gone. I was able to put in a support ticket. My service account must still exist because I can log into the playlist server. Fingers crossed 😓
Historically, we were given 5 days to pay our invoice past the due date. To be clear, the account would be suspended but not cancelled. If past five days, it's cancelled and you lose your rate. My due date was Feb 25 😓
Latest from the payment portal:
Down for Maintenance (Err 3)
Sorry for the delay accounts should be working except ones paid in the last 2 days we will be, back soon
POSTED 18:00 27/02/2023 UK
POSTED 13:01 02/272023 USA
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