DM me your username and I will look at it but first of all if your using a vpn don't because it won't work with vpn what device is your android box also please join our forum so that you can get our customers care .
But thank you for your honest review 😉 much appreciated that app is good but there's still things that we need to change on it the reason that works well with her app and not so much so with other apps is because of the encryption code that were using it doesn't play well with other applications.
No . Were you paid for the subscription it our website . When you apply for a free trade trial it should have ask you to join us at Wix 99.99 don't join witch is ok but makes it harder for us to contact you and them