I just thought I should finish my Gameers story. Got the invoice. Had to do another ticket to be able to pay it and now all service is working. They were actually very quick to respond and nice to deal with. Thanks for your help.
I just got an invoice which appears to be from gamex; however, I deleted the app. Can someone tell me if this is legit and where I can find the app. All looks the same in the portal, but no news after Oct 2019.